My rent payment to the landlord failed, but still I haven’t got the refund. How long will it take?

Modified on Tue, 04 Apr 2023 at 10:12 PM

If a transaction to the beneficiary’s account has failed, we will initiate a refund of your rent amount for you, and it will reflect in your source account within 7 working days. If it doesn’t happen, please send an email to support@housing.com citing your transaction ID which you can find by going to the “My Transactions” page.

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