Pay on Credit

How can I know my transaction’s latest status?
Please follow the following steps to know the latest status of your transaction on Pay Rent: Open “Pay on Credit” on the Housing app or visit https://hou...
Thu, 25 Aug, 2022 at 5:30 PM
Landlord hasn’t received the rent.
Once you pay your rent on Housing, it takes up to 48 hours for your rent to be transferred successfully to the landlord. If the landlord hasn’t received the...
Mon, 31 May, 2021 at 1:35 AM
Reporting Fraudulent Transaction
To report a fraud on Housing Pay Rent, simply drop an email to support@housing.com citing the amount, date & last 4 digits of your card number / UPI id ...
Mon, 31 May, 2021 at 1:37 AM
Why my account is blocked?
We keep observing fraudulent or potentially fraudulent behavior on our platforms. If any payment is highlighted which is suspicious we block the account. If...
Thu, 25 Aug, 2022 at 5:37 PM
I made a payment and it failed, but money got deducted from my card/account
If the transaction has failed but the amount has been debited from the account, your amount will be refunded back to the source account within 7 - 10 workin...
Thu, 25 Aug, 2022 at 5:39 PM
Transaction Status is showing refund initiated, why isn’t my payment completed
Refunds are instantly initiated by us to the banks. Banks take 7-10 days to credit the money into your account. Please wait for 7-10 days and if you don...
Thu, 25 Aug, 2022 at 5:41 PM
How can I get a rent receipt against my latest transaction?
Please follow the following steps to get the rent receipt for your transaction on Pay Rent: Open “Pay Rent” on the Housing app or visit housing.com/edge/...
Mon, 31 May, 2021 at 1:35 AM
My rent payment to the landlord failed, but still I haven’t got the refund. How long will it take?
If a transaction to the beneficiary’s account has failed, we will initiate a refund of your rent amount for you, and it will reflect in your source account ...
Mon, 31 May, 2021 at 1:46 AM
My transaction failed and you have initiated a refund of less than the total payment
We have initiated a refund for you. But, we have to pay charges to refund money back to your source account. Hence, the transaction fees cannot be refunded....
Mon, 31 May, 2021 at 1:50 AM
I gave the incorrect landlord account details, how can I cancel the transaction?
Check the transaction status and if it hasn’t been completed yet then to cancel it, please drop an email to support@housing.com citing your transaction ID w...
Mon, 31 May, 2021 at 1:59 AM