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Why am I charged a processing fee?
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What are the steps involved in any transaction?
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What should I do if I receive an OTP for a transaction I didn't initiate? *
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What happens if Housing identifies a potentially fraudulent payment?
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How long does it take for a refund to be credited to my account?
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Why do I have to pay a fee when using my credit card on Housing?
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How can I be sure that my transaction has been successful?
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What should I do if I made a mistaken transaction?
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How long does Housing hold my payment if I am a new user?
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What is 'Pay on Credit' in Housing?