Package related queries

How can I buy an owner package?
Step1: Go to Click Upgrade button next to your property Step 2: Choose the desired package. Ste...
Wed, 2 Jun, 2021 at 6:43 PM
I received a payment failure message for the package I was trying to buy but the amount has been debited from my account. What should I do?
If a transaction for buying owner package has failed, we will initiate a refund of the amount for you, and it will be reflected in your bank account within ...
Wed, 2 Jun, 2021 at 6:46 PM
I want to promote multiple listings. How should I buy a package?
An owner package is applicable only for a single listing. If you want to promote multiple listings, you need to buy separate packages for each listing. ...
Wed, 2 Jun, 2021 at 6:57 PM
When will my package get activated?
The package would be activated on the selected listing within 48 hours of successful payment.  In case you don’t have a new listing while buying the packag...
Wed, 2 Jun, 2021 at 7:13 PM
I have bought an owner package but I don’t have any active listing. What should I do?
No need to worry. Your package would be activated within 48 hrs after you upload a new listing.  Kindly ensure that if you have bought a package to sell...
Wed, 2 Jun, 2021 at 7:15 PM
How will the photography happen for my property?
As part of the benefits of an owner package, we offer expert photography for your property.  You will get an intimation from our photography team within...
Wed, 2 Jun, 2021 at 7:16 PM
How to pause my package. Will it increase the validity of my package?
Pause doesn’t extend the validity of your package.  If you want to pause your package you can deactivate your listing on which the package has been acti...
Wed, 2 Jun, 2021 at 7:21 PM
I want to extend my package. What should I do?
Currently, we don’t have a provision of extending a package.  You can buy a new package on the same listing once the earlier package expires. 
Wed, 2 Jun, 2021 at 7:23 PM
My property has been sold/rented out. How do I remove my package?
No need to remove package separately. You just need to deactivate your listing.  Once the listing is deactivated it will not be shown to potential buyer...
Wed, 2 Jun, 2021 at 7:26 PM